FAQ

BASSETT FAMILY PRACTICE

What is a Federally Qualified Community Health Center?
A federally qualified community health center is a non-profit organization that receives federal grants from the Health Resources and Services Administration Bureau of Primary Health Care. They include all organizations receiving grants under Section 330 of the Public Health Service Act.

Who can come to Bassett Family Practice?
Everyone is welcome at the Bassett Family Practice health center regardless of age, insurance status, race and ethnicity, or ability to pay.

What services does Bassett Family Practice have?
Basic (Primary) Health Care

• Routine office visits for illness
• Annual physical exams
• Medication Assistance
• Chronic disease management
• Immunizations & Vaccinations
• Lab Services
• Sports Physicals
• DOT Physicals
• Children's Health Services
• Case Management for Services

Is your facility just for those without insurance?
Absolutely not. We accept and file with most major medical insurances as well as Medicare and Medicaid.

What if I don't have insurance or cannot afford my co-pays?
We offer a sliding fee scale based on income and family size. No patient will be denied medical treatment because of an inability to pay.

MEDASSIST

Who is eligible for medication assistance?
You must meet the eligibility requirements of having no prescription drug coverage and have a low to moderate income. See ELIGIBILITY for more information.

How does the program work?
A caseworker will help you complete the application process. After approval from the pharmaceutical company, medication will be delivered in 4-6 weeks.

How much does it cost?
There is usually a low handling fee of $5 for each medication picked up (usually a 90 day supply) that is charged by the pharmacy

What information will I need to bring?
When you come to meet with one of our medication assistance caseworkers you will need to bring:

1. Photo ID if you have one
2. Social security card
3. Medicare or other insurance cards
4. Proof of income
5. Federal tax documents from previous year or be prepared to sign a waiver if not filing anymore
6. Name and strength of any current medication and how often it's taken (best to get a list from your pharmacy)

Please be advised however, that any individual seeking medication assistance should CALL first to make sure that he/she qualifies. If your physician does not participate in our program, your income is over the income guidelines, your medications are not available to us or you have ANY insurance other than Medicare, you will not qualify.

AEROBICS

What are the locations for your aerobics classes?
Bassett Community Center, The Community Fellowship, Spencer Penn Centre, the Irisburg Ruritan Building, the Martinsville YMCA and Druid Hills.

How do I sign up for your aerobics classes?
Simply show up to the class and location of choice and fill out the paperwork.

Can I bring my kids to aerobics?
Our aerobics classes are considered a family program. Kids are always welcome in our classes as long as they are participating and are accompanied by their parents at all times.

Is there a fee for any of the classes?
No. All of our classes are FREE!

Why do I have to fill out the paperwork for your classes?
We are grant funded and must ensure that our programs meet certain guidelines in order to continue to receive grant money and continue the programs. It also helps for us to have an idea of the number of participants we have coming to our classes and the success that participants are having.

EDUCATION

What education programs do you offer?
Healthy Lifestyles, Diabetes Self Management Program and Chronic Disease Self Management. For details please see our EDUCATION CLASSES.

How do I sign up for your classes?
Call the Coalition at (276) 403-5030.

Can you bring your classes to my church/workplace?
YES! We currently have several Healthy Lifestyles programs offered at different work/church sites throughout the community. If you have a group that is interested, please have your group leader or employer call for more information, (276) 403-5030.